Airports · United Kingdom

Airport detection & allocation

Choose which airports trigger the departure / arrival flight watch, how close an address must be to count as “at the airport”, and how chauffeurs are picked for terminal and belt zones.

Auto-detection

A pickup or drop-off matching an enabled airport — by name, IATA code, or geocoded within its radius — switches the booking into airport mode.

Also treat generic wording (“airport”, “aéroport”, “terminal”, “arrivals”) as an airport

Default radius for new airports: 5 km. Radius is applied when Google Maps returns coordinates for the address; otherwise the match terms are used.

Allocation preferences · airport pickups

Retry passes

Seconds between retries

Zone hold (minutes)

Widen the vehicle class from the second passRelax the terminal zone rule on the final passFall back to an affiliate partner rather than fail the allocation

Terminal & belt zone rules

Each rule tells dispatch where the chauffeur waits, which belts they cover and which chauffeurs get the first pass.

Airport

Terminal

Direction

Belts covered

Waiting zone

Meeting point

Preferred class

First-pass chauffeurs

Airport

Terminal

Direction

Belts covered

Waiting zone

Meeting point

Preferred class

First-pass chauffeurs

Airport

Terminal

Direction

Belts covered

Waiting zone

Meeting point

Preferred class

First-pass chauffeurs

Changes save instantly and apply to the booking journey, the reservation screen and the passenger flight watch.

On	IATA	Name	Match terms	Radius km	Arrival buffer	Departure lead